Customer information
Terms of service
Terms for using the Ozshops website and store.
Product information
Product pages provide information about available styles, sizes, colours and product details. Please review the information shown on the product page before ordering.
Prices, taxes and payment
Prices, delivery charges, applicable taxes and accepted payment methods are shown during checkout before an order is submitted.
Orders and contract formation
After submitting an order, you will receive an order confirmation by email. An order is accepted according to the information and terms presented during checkout.
Shipping and delivery
We currently ship to Australian addresses only. All orders qualify for free shipping with no minimum order value. Orders are dispatched from Australia and estimated delivery is 3–7 business days after dispatch. Delivery options and estimates are shown at checkout.
Cancellation, returns and consumer rights
Please review the Returns and Refunds policy for information on returns. Nothing in these terms limits consumer rights that cannot be excluded under applicable law.
Accounts and acceptable use
Keep your account credentials secure and use this website lawfully. You must not attempt to disrupt the website or gain unauthorised access to its systems.
Content and third-party services
Store names, text, images, layouts and other content may be protected by intellectual property rights. Third-party service providers may have separate terms and privacy notices. Please review those notices where they are presented.
Liability and mandatory protections
Nothing in these terms excludes or restricts liability or consumer protections that cannot lawfully be excluded or restricted.
Applicable law and changes
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of HongKong